Suncorp Bank has a proud history of supporting Australian businesses of all sizes, from family-run operations to large-scale development finance and agricultural enterprises. The bank has been recognised as the Money magazine Bank of the Year and Business Bank of the Year in 2018, 2019, 2020 and 2021.

Key Strengths
  • Simple pricing with one rate for all credit card transactions and a debit card transaction fee.
  • Least-cost routing to reduce merchant fees by routing debit card contactless transactions through the lower-cost network within set transaction limits.
  • Same day settlement seven days a week, when credited to a Suncorp Bank Business Premium Account (for card sales processed prior to 9pm AEST).
  • Business Premium Account with $0 monthly account keeping fees and no electronic, staff assisted and cheque transacting fees.
  • Multi-merchant capability, with up to 11 merchants using the same terminals.
  • Solution for health businesses to process private health fund claims, Medicare claims and credit and debit card transactions through the EFTPOS terminal.
  • Choice of broadband (IP), mobile (GPRS) or mobile (WiFi) terminal connectivity.
  • Dedicated technical support.
Useful Links

Merchant Services

Tools & FAQs

Settlement time frames and Settlement cut-off times 

  • Suncorp Business Bank accounts: 7 days per week same day settlement, 9 pm AEST settlement cut-off; Non-Suncorp bank accounts, 7 days per week next business day settlement, 9 pm AEST settlement cut-off. 
  • Settlements between 9pm and midnight are not allowed
How to Apply

If you find Suncorp the most suitable payments service provider for your business, please send an email to Robyn Shorten, Deposit & Payment Specialist at Suncorp using the email wording below. Attach the Suncorp Merchant Services Pricing Report from us and cc pricing@paymentsconsulting.com in your email.

Email address: robyn.shorten@suncorp.com.au

Hi Robyn,

We have been referred to by Payments Consulting Network after using their Merchant Advisory Pricing Comparison Service. Please see attached the Suncorp Merchant Services Pricing Report they have provided to us. We would gladly appreciate your response regarding the next steps so that we can commence the application process.

Looking forward to hearing from you soon. Thank you.



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