who we are

About Us

Merchant Advisory is a service fully owned and operated by Payments Consulting Network (ABN: 87 202 769 335), an independent management consulting firm specialising in payments.

Payments Consulting Network has been providing research and advisory services to the financial services sector since 2013. More recently, in 2018, we  started to support small, medium and large businesses, industry associations, and not-for-profit organisations, to optimise payments acceptance.

Our industry experience allows us to cut through the complexity to deliver tangible results for our clients. We typically achieve 20%-40% fee savings, but the value we add goes beyond price alone and focuses on enhancing the customer experience. We work closely with clients throughout the process from start to finish. Check out our case studies to see what our clients have to say about our work.

Our independence is critical, hence we do not receive referral fees from any of the payments service providers involved in the request for proposal processes that we manage or that are members of our Payments Service Provider Panel.

Our fee models are flexible depending upon the nature of the engagement, including time and materials, fixed fee, or share of Year 1 savings.

As a community service, and as part of our Giving Program, we also provide a free Pricing Comparison service for small businesses that presents information on cost effective service provider options to consider.