Some banks (e.g. ANZ, NAB, Westpac) will provide a chain/group merchant statement which summarises all the stores, in which case that is the only merchant statement we need uploaded. Our Contact Form only allows you to upload a single merchant statement, so if you have multiple stores but utilise Commonwealth Bank or another PSP that does not provide a summary merchant statement for all stores, then please email the additional merchant statements (PDF format) to firstname.lastname@example.org noting the following:
Subject: [your company name] – merchant statements for additional stores
Email text: Please note that a Contact Form has already been submitted with our company and contact details, including the merchant statement for one store in the group. Attached are the merchant statements for the remaining stores in the group. Please prepare a Pricing Comparison for the group.