PayTo: Debunking the Myths

Payto - David GrantPayTo is the first piece of account-to-account payments infrastructure in Australia that enables customers to authorise third parties to initiate recurring and one-off real-time pull payments from their accounts. With more banks going live with PayTo, it will modernise Australia’s financial services system in a way not seen before and will see increased adoption from customers and business alike.
David Grant, Growth Manager from Monoova shared some the common misconceptions and misplaced assumptions about PayTo that have come across in recent conversations.

#Myth 1. PayTo is a Push Payment

PayTo enables customers to authorise third parties to initiate recurring and one-off real-time pull payments from their accounts. After the customer’s initial authorisation of the payment terms, no subsequent authorisation is needed, unless there is an unexpected change to the payment terms e.g., the price of a subscription increases.

#Myth 2. PayTo is the same as Osko

PayTo is often summarised as ‘Osko-but-for-business’ and that’s partially true. The difference is Osko is an infrastructure that enables an individual to send money to another individual without the need for a financial intermediary. This is a push payment. With PayTo, the infrastructure allows a merchant to ‘pull’ money from an account with the account-holder’s consent.

#Myth 3. Organisations must be connected to the NPP directly to use PayTo

You don’t need direct access to the New Payments Platform in order to use PayTo. All you need is an account at one of the many participating organisations that offer NPP services to their clients.

#Myth 4. PayTo is an in-app experience for customers

There is no need for any additional app download to use PayTo. Instead, when a payer needs to authorise a request for a merchant to take payments from them via PayTo, they’ll be redirected straight to their existing banking app.

#Myth 5. PayTo will allow merchants to access customers’ bank accounts

PayTo is a highly secure transaction and cannot bypass the consumer’s bank account or grant merchants access or visibility into accounts. Approvals for transactions using the PayTo infrastructure will be done through the user’s banking application, not the merchant’s. The customer will complete a one-off authorisation with the merchant to pull funds from their nominated account. Then they will receive a notification from their bank asking if they would like to approve the transaction.

Author: David Grant, Growth Manager at Monoova


This article was first published by and has been republished on our website with permission.

Monoova is featured on our Real Time A2A Payments Panel.


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